Terms and Condition

Terms of Reservation

Scope of Terms - These terms govern all reservations made through our Hotel Website.
Acceptance - You accept these terms on behalf of all members of your party.
Non-refundable Reservation Guarantee Deposit (NRGD) - To guarantee your reservation, a Non-Refundable Reservation Guarantee Deposit (NRGD) is charged from your credit or BancNet debit card when you click Confirm Reservation. For the security and guarantee of your booking, the NRGD being credited from your credit or BancNet debit card upon reservation is stated in your confirmed reservation voucher.
- Payments made through our BancNet Facility require the Full Payment (100%) of the Total Amount.
- Payments made through our BancNet Facility require additional debit processing fee for every transaction made through our Hotel Website.
- Paid NRGD is inclusive of Service Charge and Governing taxes.
- Paying the NRGD enters you into a legal and valid contract with us subject to these terms of reservation.
If the Registered Guest is different from the Credit Card Holder, kindly photocopy the front of the credit card and 1 valid ID of the Card Holder to be presented by the Registered Guest upon check-in.
Card Billing Descriptor - Please take note that the descriptor that would show in your credit or debit card statement will be under the name Quantum Hotels and Resorts Inc.
Printing of Invoices and Email Receipts - Once you have finished your reservation, you will be given an email receipt of your booking. Kindly print this email receipt and store it for safekeeping. We will refer to this receipt for any modification or changes that would be done on your booking.
Transaction Security - When you are transacting on our website, you are assured that your information is encrypted via 128-bit SSL. This technology encrypts the information from your customer browser to our secure servers, and avoids third parties to intercept and read the data being passed during the booking session.
Confirmed Reservation - The reservation is processed and confirmed in less than a minute. You will see a confirmation page, and receive an email containing your Hotel Confirmation number and reservation details. Please save and/or print for records purposes.
Terms of Modifying a Reservation - You may modify your reservation directly through our Hotel Website 24 hours a day, 7 days a week, subject to our Modification Policy as stated in the Hotel Policies section.
- Upon modification, a new advance payment will be collected to guarantee the modified reservation. Advance payment made through the credit card from the previous reservation will be refunded to the guest’s registered credit card.
- If payment has been made through our BancNet Facility, payment made from the previous reservation will be refunded. However, the debit processing fee from the previous reservation is non-refundable. Please note that a new debit processing fee will be collected upon modification.
Note: You will need the email address used during the previous reservation and the Payment Transaction ID before modifying your reservation.
Terms of Canceling a Reservation - You may cancel your reservation directly through our Hotel Website 24 hours a day, 7 days a week, subject to our Cancellation and No-Show Policy as stated in the Hotel Policies section. We reserve the right to charge your card for cancellation in accordance with our stated Cancellation Policies in effect at the time your reservation was confirmed.
Note: You will need the email address used during your reservation and your Payment Transaction ID to verify your identity before canceling your reservation.
Terms of a No-Show Occurrence - In the event that you do not arrive before the time specified in the Cancellation and No-Show Policy as stated in the Hotel Policies section, you have committed a No-Show. This gives us the right to charge your card for the No-Show Fees as stated there.
Hotel's Responsibility - Your contract for the room services is strictly between you and the Hotel. As such, we are solely responsible for providing you the guaranteed room accommodations and related services.
Secure Reservation Processing - The reservation processing is securely facilitated by our online reservation partners.
No Liability - Neither we, nor our online reservation partners, nor any of our directors, employees, affiliates or other representatives, will be liable for any loss or damage arising out of or in connection with your use of any information, products, services and/or the materials offered through this website, including but not limited to loss of data, income, profit or opportunity, loss of or damage to hotel and claims of third parties, or any indirect or consequential loss or damages, even if we and our online reservation partners have been advised of the possibility of such loss or damage, or such loss or damages were reasonably foreseeable.
Limitation of Financial Liability - In the highly unlikely event of an issue arising as pertains to a reservation, the liability to us, and/or our online reservation partners, if any, is limited to the Non-Refundable Reservation Guarantee Deposit paid at the time of the reservation.
Governing Law - Your reservation is governed by the laws of the Philippines, and is subject to the exclusive jurisdiction of the courts. The reservation confirmation (if any) and these terms represent the entire agreement between you and our Hotel Website.
Customer Support services - If you have any questions about this term of reservation, you can reach us through:

The Malayan Plaza
ADB Avenue corner Opal Road,
Ortigas Center, Pasig City
Telephone Number: (632) 706-0055
Facsimile Number: (632) 635-2969
Email Address: malayansales@quantumsuites.com

Privacy Policy

Privacy Policy for IOB INSTANT ONLINE BOOKING

At IOB INSTANT ONLINE BOOKING, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by IOB INSTANT ONLINE BOOKING and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at reservation@instantonlinebookings.com.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. IOB INSTANT ONLINE BOOKING legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information: · IOB INSTANT ONLINE BOOKING needs to perform a contract with you · You have given IOB INSTANT ONLINE BOOKING permission to do so · Processing your personal information is in IOB INSTANT ONLINE BOOKING legitimate interests · IOB INSTANT ONLINE BOOKING needs to comply with the law IOB INSTANT ONLINE BOOKING will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights: · The right to access, update or to delete the information we have on you. · The right of rectification. · The right to object. · The right of restriction. · The right to data portability · The right to withdraw consent

Log Files

IOB INSTANT ONLINE BOOKING follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, IOB INSTANT ONLINE BOOKING uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of IOB INSTANT ONLINE BOOKING. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on IOB INSTANT ONLINE BOOKING, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that IOB INSTANT ONLINE BOOKING has no access to or control over these cookies that are used by third-party advertisers.

Third Pary Privacy Policies

IOB INSTANT ONLINE BOOKING's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. IOB INSTANT ONLINE BOOKING does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy (GDPR Privacy Policy created at GDPRPrivacyPolicy.net) applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in IOB INSTANT ONLINE BOOKING. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Hotel Policy

Check-in Time	3:00 pm
Check-out Time	12:00 pm
Note: All Times indicated in the policies are expressed in GMT +8:00.

Other Policy

In Room Photo Shoot Fee	A fee Php 3,000.00nett for in room photo shoot will be charge accordingly should the guest use any rooms for wedding preparations
Children Policy	1 child, not older than 12, may stay free of charge when staying with their parents or guardians. Breakfast is not included.
Extra Bed / Person Charge	Use of extra bed is chargeable of PHP 1500
Rates	All Rates are inclusive of 10% Service Charge, 12% VAT, and 0.7% Local Tax. Rates are subject to change without prior notice and are not applicable for conference and group bookings.
Confirmation Notice	Please print the confirmation page / reservation email to be presented upon check-in.
Unsuccesful Payment Charging	A reservation agent will contact you within 3 days to settle this matter.
Different Guest And Credit Card Holder Name	If the Registered Guest is different from the Credit Card Holder, kindly photocopy the front of the credit card and 1 valid ID of the Card Holder to be presented by the Registered Guest upon check-in.
No Party Policy	For security reasons and as courtesy to other guests, any parties are not allowed in the hotel rooms. Gambling, illegal substance and activities are strictly prohibited inside the rooms and within the hotel premises. All visitors must be registered at the Frontdesk by presenting proper identification. Visitors staying beyond 9 pm will be charged Php 1,500.00 nett per person
Parking Policy	Parking is limited and available on a first come first serve basis.
Visiting Hours	Our Visiting Hours is until 10:00PM only

Modify/Cancel Booking